1. What type of thread do you sell?

We sell 60WT polyester embroidery thread, perfect for small lettering, monograms, and detailed embroidery designs. It’s lightweight, high-shine, and ideal for fine work.

2. Who can use your thread?

Our thread is suitable for anyone with an embroidery machine — from home-based crafters to large businesses doing mass production.

3. What makes your thread different?

Our thread offers high tensile strength, smooth stitching, and durability, helping you achieve clear, professional-quality embroidery results every time.

4. Which machines is your thread compatible with?

It works with most embroidery machines, including Brother, Janome, Babylock, Tajima, and other industrial or commercial machines. For the best results, we recommend using a #9 embroidery needle.

5. Do you offer free shipping?

Yes, we offer free shipping within the UK on orders over £40.00.

6. Do you ship internationally?

Not at the moment. We currently only ship to UK addresses.

7. Can I return my order?

Yes, returns are accepted in line with our Terms & Conditions. Items must be unused, unopened, and returned in their original packaging. Please contact us before sending anything back.

8. Do you offer bulk discounts?

We do not currently offer bulk pricing, but we strive to keep our prices competitive for all customers.

9. What colours do you offer?

We offer a wide variety of colours, including bright tones and neutral shades. You can browse all available colours on each product page.

10. How can I contact you?

You’re welcome to email us at orders@finethreadcollection.co.uk or visit our Contact Us page for questions or support.